Trust your companya multimethod approach based on the hero model

Resumen

This thesis project offers a multimethod approach to organizational trust. The role of trust within organizations as an underlying mechanism which mediates the relationship between resources and practices implemented by them and its outcomes is confirmed. It is achieved through a cross-sectional and over time perspective and using different samples and sources of information. From the results of the qualitative study, CEOs offer a vision of the healthy organization that focuses mainly on employee health. Also, new categories and subcategories to be included in the HERO Model have emerged. Through six quantitative empirical studies contained in this project contribute to understanding indepth which antecedents and consequences are related to the dimensions of organizational trust using SEM, HLM and longitudinal analyses. This information is an important resource relevant to CEO’s in order to make decisions to develop trust in their organizations as an important competitive advantage in modern organizations to be a HERO.