A solution for establishing the information technology service management processes implementation sequence
- Arcilla, M.
- Calvo-Manzano, J.
- Cuevas, G.
- Gómez, G.
- Ruiz, E.
- Feliu, T.S.
ISSN: 1865-0937, 1865-0929
ISBN: 9783540859345
Argitalpen urtea: 2008
Alea: 16
Orrialdeak: 106-116
Mota: Biltzar ekarpena