Analysis about the implementation level of ITIL in SMEs
- Rubio-Sánchez, J.L.
- Arcilla-Cobián, M.
- San Feliu, T.
ISSN: 2194-5357
ISBN: 9783319485225
Année de publication: 2017
Volumen: 537
Pages: 13-22
Type: Communication dans un congrès
Collection de livres:
Advances in Intelligent Systems and Computing
