Intergroup discrimination as a predictor of conflict within the same organizationthe role of organizational identity

  1. Samuel Fernández-Salinero 1
  2. Gabriela Topa 2
  1. 1 Medicine and Surgery, Psychology, Preventive Medicine and Public Health and Medical Microbiology and Immunology Department, Universidad Rey Juan Carlos
  2. 2 Social and Organizational Psychology Department, The National Distance Education University
Revista:
EJIHPE: European Journal of Investigation in Health, Psychology and Education

ISSN: 2174-8144 2254-9625

Año de publicación: 2020

Volumen: 10

Número: 1

Páginas: 1-9

Tipo: Artículo

DOI: 10.3390/EJIHPE10010001 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

Otras publicaciones en: EJIHPE: European Journal of Investigation in Health, Psychology and Education

Resumen

The main purpose of this research is to shed light upon how perception of intergroup discrimination is related to perception of organizational conflict. This phenomenon is mediated by group identification and moderated by organizational identification. The sample was constituted by 466 employees belonging to the staff of Administration and Service of a Spanish public University. Main research results show that perceived discrimination has a direct effect on organizational conflict through group identification. The relationship between perceived discrimination and group identification is moderated by organizational identification.

Referencias bibliográficas

  • Morales, J.F.; Yubero, S. La identificación en las organizaciones y su relación con la prototipicidad y el conflicto entre grupos profesionales. Psicothema 2003, 18, 400–406.
  • Hogg, M.; Terry, D. Social Identity and Self-Categorization Processes in Organizational Contexts. Acad. Manag. Rev. 2000, 25, 121–140.
  • Bilbao, R.D.; Dauder, S.G. Introducción a la Teoría del Conflicto en las Organizaciones; Universidad Rey Juan Carlos: Madrid, Spain, 2003.
  • Revilla, J.C. Reconstrucciones de la identidad laboral en contextos organizacionales invivibles. Política y Sociedad 2017, 54, 65–86.
  • Mirage, L. Development of an instrument measuring valence of ethnicity and perception of discrimination. J. Couns. Dev. 1994, 25, 49–59.
  • Sanchez, J.; Brock, P. Outcomes of Perceived Discrimination Among Hispanic Employees: Is Diversity Management a Luxury or a Necessity? Acad. Manag. J. 1996, 39, 704–719.
  • O’Donovan, K. Michael Banton, Discrimination. J. Soc. Policy 1995, 24, 154–155.
  • Benokraitis, N.V.; Joe, R.F. Modern Sexism: Blatant, Subtle, and Covert Discrimination; Prentice-Hall: Englewood Cliffs, NJ, USA, 1986.
  • Irigaray, H.A.R.; Vergara, S.C. Women in the Work Place: Broadening the Discussion on Gender. TAMARA. J. Crit. Postmod. Organ. Sci. 2011, 9, 69–81.
  • Swim, J.K.; Cohen, L.L. Overt, covert and subtle sexism. Psychol. Women Q. 1997, 21, 103–118.
  • Behfar, K.J.; Mannix, E.A.; Peterson, R.S.; Trochim, W.M. Conflict in Small Groups: The Meaning and Consequences of Process Conflict. Small Group Res. 2011, 42, 127–176.
  • Ngo, H.-Y.; So-Kum Tang, C.; Wing-Tung Au, W. Behavioural responses to employment discrimination: A study of Hong Kong workers. Int. J. Hum. Resour. Man. 2012, 13, 1206–1223.
  • Braches, B. Gender in Career Transitios from Corporate Management to Entrepeneurship. Doctoral Thesis, Durham University, Durham, UK, 2015.
  • Tajfel, H. Human Groups and Social Categories; Cambridge University Press: Cambridge, UK, 1981; (Versión española Tajfel, H. [1984]. Grupos humanos y categorías Sociales; Herder: Barcelona, Spain).
  • Turner, J.C.; Hogg, M.A.; Oakes, P.J.; Reicher, S.D.; Wetherell, M.S. Rediscovering the Social Group: A Self-Categorization Theory; Basil Blackwell: Cambridge, MA, USA, 1987.
  • Scandroglio, B.; López Martínez, J.S.; San José Sebastián, M. La teoría de la Identidad Social. Una síntesis crítica de sus fundamentos, evidencias y controversias. Psicothema 2008, 20, 80–89.
  • Alcover, C.; Iñigo, D.; Mazo, F.; Bilbao, R. Introducción a la Psicología del Trabajo; McGraw-Hill: Madrid, Spain, 2004.
  • Hogg, M.A.; Abrams, D. Towards a single-process uncertainty—Reduction model of social motivation in groups. In Group Motivation: Social Psychological Perspectives; Hogg, M.A., Abrams, D., Eds.; Harvester Wheatsheaf: New York, NY, USA, 1993.
  • Gutek, A.; Groff Cohen, A.; Tsui, A. Reactions to Perceived Sex Discrimination. Hum. Relat. 1996, 49, 791–813.
  • Allen, R.E.; Keaveny, T.J. Factors Differentiating Grievants and Nongrievants. Hum. Relat. 1985, 38, 519–534.
  • Deutsch, M. A theoretical perspective on conflict and conflict resolution. In Conflict Management and Problem Solving: Interpersonal to International Application; Sandole, D.J.D., Ed.; Frances Printer: London, UK, 1987.
  • Thomas, K.W. Conflict and negotiation processes in organizations. In Handbook of Industrial and Organizational Psychology; Dunnette, M.D., Houg, L.M., Eds.; Consulting Psychologist Press: Palo Alto, CA, USA, 1992.
  • Van de Vliert, E. Conflict and conflict management. In Handbook of Work and Organizational Psychology; Drenth, P.J.D., Thierry, H., de Wolf, C.J., Eds.; Psychology Press: Hove, East Sussex, UK, 1998; Volume 3, pp. 351–376.
  • Sherif, M.; Harvey, O.; White, B.; Hood, W.; Sherif, C. Intergroup Conflict and Cooperation: The Robbers’ Cave Experiment; University of Oklahoma Press: Norman, OK, USA, 1961.
  • Tajfel, H. Differentiation between Social Groups: Studies in the Social Psychology of Intergroup Relations; Academic Press: London, UK, 1978.
  • Hayes, A. Introduction to Mediation, Moderation and Conditional Process Analysis: A Regression-Based Approach; The Guilford Press: New York, NY, USA, 2013.
  • Lipponen, J.; Helkama, K.; Olkkonen, M.E.; Juslin, M. Predicting the different profiles of organizational identification: A case of shipyard subcontractors. J. Occup. Organ. Psychol. 2005, 78, 97–112.
  • Topa, G.; Morales, J.F. Diferentes perfiles de identificación organizacional: Influencia sobre el favoritism endogrupal y las conductas de ciudadanía. Estudios de Psicología 2007, 28, 385–396. [
  • Mael, F.; Ashforth, B. Alumni and their alma mater: A partial test of the reformulated model of organizational identification. J. Organ. Behav. 1992, 13, 103–123.
  • George, D.; Mallery, P. SPSS for Windows Step by Step: A Simple Guide and Reference 11.0 Update; Allyn & Bacon: Boston, MA, USA, 2003.
  • Ensher, E.A.; Grant-Vallone, E.J.; Donaldson, S.I. Effects of perceived discrimination on organizational citizenship behavior, job satisfaction, and organizational commitment. Hum. Resour. Dev. Q. 2001, 12, 53–72.
  • Alderfer, C.P. An intergroup perspective on group dynamics. In Handbook of Organizational Behavior; Lorsch, J.W., Ed.; Prentice Hall: Englewood Cliffs, NJ, USA, 1987; pp. 190–222.
  • Vaamonde, J.D.; Omar, A.; Salessi, S. From organizational justice perceptions to turnover intentions: The mediating effects of burnout and job satisfaction. Eur. J. Psychol. 2018, 14, 554–570.
  • Tufekci, N. The impact of Orgnizational Conflict on Burnout: A Research in Public Hospital. Bus. Econ. Res. J. 2018, 9, 413–429.
  • Tuner, J.C. Some current issues in research on social identity and self—Categorization theories. In Social Identity: Context, Commitment, Content; Ellemers, N., Spears, R., Doosje, B., Eds.; Blackwell: Oxford, UK, 1999; pp. 6–34.
  • Paulsen, N.; Hernes, T. Managing Boundaries in Organizations; Palgrave Macmillan: London, UK, 2003.
  • Onorato, R.S.; Turner, J.C. Fluidity in the self-concept: The shift from personal to social identity. Eur. J. Soc. Psychol. 2004, 34, 257–278.