Publicaciones en las que colabora con Rafael López Zorzano (12)

2019

  1. Models for individual adoption of eCommerce, eBanking and eGovernment in Spain

    Telecommunications Policy, Vol. 43, Núm. 1, pp. 100-111

2018

  1. Drivers and barriers to cross-border e-commerce: Evidence from Spanish individual behavior

    Telecommunications Policy, Vol. 42, Núm. 6, pp. 464-473

2016

  1. Consumer complaint behaviour in telecommunications: The case of mobile phone users in Spain

    Telecommunications Policy, Vol. 40, Núm. 8, pp. 804-820

2015

  1. Customer service quality and incomplete information in mobile telecommunications: A game theoretical approach to consumer protection

    The Smart Revolution Towards the Sustainable Digital Society: Beyond the Era of Convergence (Edward Elgar Publishing Ltd.), pp. 159-181