Publicaciones en colaboración con investigadores/as de Universidad a Distancia de Madrid (3)

2020

  1. How to optimize the implementation of itil through a process ordering algorithm

    Applied Sciences (Switzerland), Vol. 10, Núm. 1

2017

  1. Analysis about the implementation level of ITIL in SMEs

    Advances in Intelligent Systems and Computing

2015

  1. How small and medium enterprises can begin their implementation of ITIL?

    Revista Facultad de Ingenieria, Vol. 2015, Núm. 77, pp. 127-136