La responsabilidad social de las empresas del sector de las TICriesgos y oportunidades

Referencias bibliográficas

• BALESTRINI, P.P. (2001), «Amidst the digital economy, philanthropy in Business as a source of competit ive advantage», Journal of International Marketing and Marketing Research, febrero: 13-34.
• BOWEN, H.R. (1953), Social responsibilities of the businessman, Harper&Row, Nueva York.
• CARROLL, A.B. (1979), «A three-dimensional conceptua l mode l o f co rpora te performance», The Academy of Management Review, 4: 497-505.
• CARROLL, A.B. (1991), «Corporate social performance measurement: A comment on methods for evaluating an elusive construct», en L.E. POST (ed.), Research in Corporate Social Performance and Policy, 12: 385- 401.
• CHAN, A.W.H., y CHEUNG, H.Y. (2012), «Cultural Dimensions, Ethical Sensitivity, and Corporate Governance», Journal of Business Ethics, 110: 45-59.
• CHEUVREUX, CREDIT AGRICOLE GROUP (2012), ICT/TELECOMS services sector profile. Europe.
• COMISIÓN EUROPEA (2011), Una estrategia renovada de la UE 2011-2014 en Responsabilidad Social Corporativa. Disponible en: http://ec.europa.eu/enterprise/newsroom /cf/_getdocument.cfm?doc_id=7010.
• CONSULTATIVE GROUP TO ASSIST THE POOR (CGAP) (2012), M-PESA movile money, dis ponible en: http://www.cgap.org/photosvideos/m-pesa-mobile-money-0.
• CONSULTATIVE GROUP TO ASSIST THE POOR (CGAP) (2012), Annual Report. Disponible en: http://www.cgap.org/publications/cgap2012-annual-report.
• CUESTA, M. DE LA, y LEMONCHE, P. (2010), Impac- tos de las TIC desde una perspectiva de RSC: cambio climático, acción social y cooperación para el desarrollo, Cuader- nos «TIC y RSC» I, II y III. Cátedra Tele fónica-UNED de Responsabilidad Corporativa y Sostenibilidad, disponible en: http://www.responsabilidad-corporativa.es/component/k2/item/8-cuadernostic-yrsc.
• DAVIS, K. (1973), «The case for and against business assumption of social responsibi lities», Academy of Management Journal, 16(2): 312-322.
• DRUCKER, P. (1993), La sociedad poscapitalista, Sudamericana, Buenos Aires.
• FERNÁNDEZ, B., y MACÍAS, R. (2012), Impactos ASG clave en las fases inicial y final de la cadena de valor del sector TIC en los países en desarrollo. Cuadernos «TIC y RSC» IV, V y VI. Cátedra Telefónica-UNED de Responsabilidad Corporativa y Sostenibilidad, disponible en: http://www.responsabilidad-corporativa.es/component/k2/item/8-cuadernos-tic-yrsc.
• FERREIRA DOS SANTOS, V., y SENA CORREA, E.N. (2004), «Advenimiento de la sociedad de la información y su repercusión en ámbito laboral, cultural y económico», Ciencias de la Información, abril, 35(1): 21-27.
• FREEMAN, R.E., y EVAN, W.N. (1990), «Corporate governance: A stakeholder interpretation», Journal of Behavioral Economics, 19: 337- 359.
• GARTNER (2009), eHealth for a Healthier Europe! – Opportunities for a better use of healthcare resources, The Ministry of Health and Social Affairs in Sweden.
• GLOBAL ESUSTAINABILITY INITIATIVE (GeSI) (2008), Smart 2020: Enabling the low carbon economy in the information age, The Climate Group, disponible en: http:// www.gesi.org/LinkClick.aspx?fileticket= UOP60Y21eXE%3D&tabid=60.
• INGENIERÍA SIN FRONTERAS (ISF) ApD (2008), Profesionales de la ingeniería y los Objetivos de Desarrollo del Milenio, Ingeniería sin Fronteras-Asociación para el Desarrollo, Madrid.
• KAY, J. (1996), The economics of business, Oxford University Press, Oxford.
• KENDALL, J.; MAURER, B.; MACHOKA, P., y VENIARD, C. (2011), «An emerging platform: From money transfer system to mobile money ecosystem», Innovations: Technology, Governance, Globalization, 6(4): 49-64.
• KOEHLER, P.; KRAEMER, J., y ANANDASIVAM, A. (2010), Cloud Computing: New Business Opportunities for Telecommunications Companies?, 21st European Regional ITS Conference, Copenhagen 2010, disponible en: http://hdl.handle.net/10419/44316.
• KPMG (2010), Clarity in the cloud: a global study of the business adoption of the cloud, KPMG International, disponible en: http://www.kpmg.com/Global/en/IssuesAndInsights/ArticlesPublications/Documents/cloud-clarity.pdf.
• LEE, H.L., y WHANG, S. (2004), «e-Business and Supply Chain Integration», en The Practice of Supply Chain Management: Where Theory and Applicat ion Converge , International Series in Operations Research & Management Science, vol. 62: 123-138.
• LEGGE, D. (1998), «Globalisation: What does ‘intersectorial collaboration’ mean», Australian and New Zealand Journal of Public Health, febrero: 158-163.
• MATTEN, D., y CRANE, A. (2005), «Corporate citizenship: towards an extended theoretical conceptualization», Academy of Management Review, 30: 166-179.
• MCGUIRE, J.W. (1963), Business and society, McGraw Hill, Nueva York.
• MCISAAC, M.S., y GUNAWARDENA, C.N. (1996), «Distance Education», en D.H. JONASSEN (ed.), Handbook of Research for Educational Communications and Technology: a project of the Association for Educational Communications and Technology, Simon & Schuster Macmillan, Nueva York, pp. 403-437.
• NORRIS, P. (2001), Digital divide. Civil engagement, information poverty and the Internet world wide, Cambridge University Press, Cambridge, Massachusetts.
• PAULSEN, M.F. (1992), «The hexagon of cooperative freedom: a distance educa- t ion theory attuned to computer con ferencing», en M.F. PAULSEN (ed.), From bulletin boards to electronic universities: distance education, computer-mediated communicat ion, and online education, The American Center for the Study of Distance Education, University Park, Pennsylvania, pp. 56-64.
• PORTER, M.E., y KRAMER, M.R. (2011), «The big idea: Creating shared value. How to reinvent capitalism —and unleash a wave of innovation and growth», Harvard Business Review, enero-febrero: 1-17.
• ROBERTSON, C.J., y ATHANASSIOU, N. (2009), «Exploring business ethics research in the context of international business», Management Research News, 32(12): 1130-1146.
• RODRÍGUEZ FERNÁNDEZ, J.M. (2003), El gobierno de la empresa: un enfoque alternativo, AKAL, Madrid.
• SÁIZ ÁLVAREZ, J.M. (2002), Hacia una nueva clasificación del outsourcing, I Congreso Internacional de la Sociedad de la Información, Universidad de Las Palmas de Gran Canaria, Vol. 1, McGraw-Hill, Madrid.
• SCHERER, A.G., y PALAZZO, G. (2011), «The New Polit ical Role of Business in a Globa lized World: A Review of a New Perspective on CSR and its Implications for the Firm, Governance, and Democracy», Journal of Management Studies, junio: 899-931.
• TAN, J., y TAN, A.E. (2012), «Business under Threat, Technology under Attack, Ethics under Fire: The Experience of Google in China», Journal of Business Ethics, 110: 469-479.
• WHO (2006), Building foundations for eHealth. Progress of Member States. Report of the WHO Global Observatory for eHealth, World Health Organization, disponible en: www.who.int/goe/publications/bf_FINAL.pdf.