ITIL y la norma UNE-ISO/IEC 20000
- Arcilla Cobián, María Magdalena
- Fernández Sánchez, Carlos Manuel
Publisher: RA-MA
ISBN: 978-84-7897-767-3
Year of publication: 2007
Pages: 363-394
Type: Book chapter
Publisher: RA-MA
ISBN: 978-84-7897-767-3
Year of publication: 2007
Pages: 363-394
Type: Book chapter